Privacy Policy

Datenschutz / Privacy Policy

Privacy Policy

TK Hockey, as defined herein, refers to the TK Hockey Group of companies (TK Hockey UK Ltd, TK Sports GmbH).

TK Hockey is committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018.

We collect information about you for two reasons:

  1. To process your order.

  2. To provide you with the best possible service.

We will not email you in the future unless you have given us your consent. You will always have the opportunity to unsubscribe from our emails at any time.

Information We Collect

When you place an order or register on our website, we collect the following information:

  • Name

  • Address

  • Phone number

  • Email address

  • Credit/Debit card details (processed securely by third-party partners, compliant with GDPR and PCI DSS)

  • IP address

This information is stored on our internal systems and any necessary third-party systems used to process your order. We do not collect sensitive data without your explicit consent. You can review or correct your personal information at any time by accessing your account or contacting us directly.

Your personal data is stored securely in accordance with our internal security policy and applicable laws. We will not sell or transfer your information to third parties. We may, however, use technology to analyze website usage patterns.

Use of Personal Information

We use your information for the following purposes:

  • To send updates regarding the status of your enquiry or order.

  • To send newsletters and promotional offers (with your consent).

  • To improve the design and functionality of our website.

  • To understand customer behavior and preferences.

  • To carry out marketing activities related to our products and services.

Your Consent

By submitting your information to TK Hockey, you consent to:

  • The collection and use of your data as described in this policy.

  • Any applicable use by authorized service providers.

If this policy changes, we will post updates on this page.

Email Address Usage

  • Your email address is used to communicate about your order and purchased products.

  • It may also be used for marketing purposes unless you unsubscribe using the link included in every marketing email.

Data Security

Our website is designed to prevent unauthorized access and protect the personal data we collect:

  • We use physical, electronic, and managerial procedures to safeguard your information.

  • We take reasonable steps to verify your identity before granting access to your personal profile.

Improving Our Service

  • We do not sell, trade, or rent your personal data to third parties.

  • We may use aggregate and non-identifying information to analyze and improve our services.

  • Generic statistical data may be shared with advertisers and trusted partners—never with personally identifying details.

Cookies

Cookies are alphanumeric identifiers stored on your device to:

  • Recognize your browser,

  • Enable shopping features (e.g., product recommendations, loyalty discounts),

  • Maintain shopping cart contents between visits.

You can control cookie behavior via your browser settings. However, disabling cookies may limit functionality on our site (e.g., adding to cart, checking out).

Analytic Tools

We use Google Analytics, which sets cookies to differentiate between new and returning visitors. These cookies:

  • Help optimize website performance,

  • Do not contain personally identifiable information.

Details: Google Privacy Policy

We may also share anonymized data with third-party analytics providers for:

  • Website performance,

  • Customer behavior analysis,

  • Improved advertising relevance.

All third parties must comply with strict contractual security standards. Any breach will result in access revocation.

Social Media Plug-ins

Plug-ins from Facebook and Twitter may collect data for cross-device tracking and advertising purposes, in accordance with each platform’s terms of service.

International Privacy

This Privacy Policy may not fully apply in all countries, as local internet laws may vary.

Copyright and Disclaimer

Unless otherwise stated, all content, text, and graphics on this site are the property of TK Hockey.

You may not:

  • Copy, broadcast, download, store, transmit, adapt, or publicly display content without prior written permission.

You may:

  • Download content for personal, non-commercial use only.

 
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